FREQUENTLY ASKED QUESTIONS


What are pop-ups?
Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don't cover the whole screen.
Block or allow pop-ups in Chrome
support.google.com
By default, Google Chrome blocks pop-ups from automatically showing up on your screen. When a pop-up is blocked, the address bar will be marked Pop-up blocked Pop-up blocked . You can also decide to allow pop-ups.

If you still get pop-ups after disabling them, then you could have malware. Learn how to get rid of malware.
Block or allow pop-ups in Firefox
support.mozilla.com
Firefox allows you to control both pop-ups and pop-unders in Firefox Options . Pop-up blocking is turned on by default, so you don't have to worry about enabling it to prevent pop-ups from appearing in Firefox.

When blocking a pop-up, Firefox displays an information bar (if it hasn’t been previously dismissed – see below), as well as an icon in the address bar.

How To Disable Plugins/Add-Ons/Extensions In Multiple Browsers
community.box.com

Microsoft Internet Explorer 11 and Later:

Mozilla Firefox: 

  1. Click the orange "Firefox" button in the top left-hand corner of the browser window and choose "Add-ons" from the right column of the menu to open an Add-ons Manager tab in the active browser window.
  2. If you are using Windows XP, click on "Tools" from the menu bar near the top of the browser window and choose "Add-ons." 
  3. Click "Extensions" to view the installed extensions that add features to Firefox, or click "Plugins" to view plugins that add compatibility and functionality. 
  4. Find the add-on you want to disable and click its "Disable" button.
  5. If you want to delete an extension entirely, click "Remove."
  6. Restart Firefox to complete the process. 

Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More More > More tools > Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Safari:

  1. Choose Safari > Preferences.
  2. Click the Websites tab to see Plug-ins.
  3. Internet plug-ins installed on your computer appear on the left side of the Plug-ins panel. Select a plug-in to configure its website settings.
  4. "Currently Open Websites" in Safari appear on the right side of the plug-ins sheet. "Configured Websites" may also appear here.
  5. You can select Ask, Off, On, and Run in Safe Mode for specific websites or select for "When visiting other websites:".
  6. Remove the check from the checkbox to disable the plugin